You may cancel you reservation until 4 days before event's starting time, with no cancellation fee.
Within 4-2 days of the scheduled tour departure time, there is a 80% cancellation fee.
Reschedule is subject to availability of bikes, equipment and tour leaders.
You can reschedule your tour up to 4 days before the scheduled tour departure time free of charge.
If you reschedule your tour within 4-2 days before the scheduled tour departure time, an extra charge of 25% on the total price will be applied.
If you reschedule your tour within 48 hours before the scheduled tour departure time, you will be charged with an extra 50%.
For last minute reservations, 48h-24h prior the departure, there is no possibility for a refund but only to reschedule the tour, always depending on the availability.
In case of adverse weather conditions, we offer an alternative date or tour or full refund (minus any bank charges or crédit card expenses, usually 3-4%)