The Birds Villa Apartments Santorini

Excellent service, the apartments are very practical, convenient location (10min walk from the beach, restos & shops). The airport pick-up and car rental is a great value added. Thank you for the late check-out and allow us to leave our baggage to enjoy our last day in Santorini!!

Good apartments, clean and tidy, good size swimming pool, sun beds and barbecue area, exceptional daily breakfasts brought to your apt , free car hire an added bonus, Alexandria and Rousses both helpful and good hosts making your stay very relaxing. Not too far from restaurants and beach area.

Disappointing Stay at Birds Villa Apartments, Santorini I recently stayed at Birds Villa Apartments in Santorini with friends, attracted by the affordable package. Unfortunately, our experience was far from satisfactory. From the moment we checked in, there was a strong sewer smell, and the room was dusty, as if it hadn’t been cleaned. Worse, we found period and fecal stains on the toilet, which was completely unacceptable. A major plumbing issue followed: using the sink caused dirty water to overflow into the shower. Even after the cleaning staff attempted to fix it, the foul odor persisted, forcing us to leave the apartment temporarily. The daily cleaning service was equally poor. Our belongings were carelessly moved, and the floors were left sticky and dirty. When we raised these issues during checkout, the agency was rude, dismissive, and talked over us, clearly uninterested in addressing our concerns. Overall, while the price was appealing, the poor cleanliness, plumbing problems, and unprofessional service made this a very disappointing stay.

Once and never again. We booked this hotel based on the reviews on Google. Unfortunately we were bitterly disappointed. When we arrived and checked the rooms, we found dirt, dust and hair everywhere. When we reported this to Alexandra, she was very angry and initially claimed that this was not true because she checked the room by herself. When we showed her the dirt, she wanted to blame us first, but then she had to realize that it was not our fault since we were only there for 10 minutes. Later, when we didn't finish breakfast because we weren't hungry from the trip, she was angry again. The room was never cleaned properly and there was dust and dirt everywhere. Also, no money was ever invested in the renovation. The door chime was broken, the air conditioner is falling apart, the first bathroom had a missing bracket and the other had a permanent toilet leak. The foam always came out in the shower. The toilet brush is filled with water and feces. The pool is broken and there are always tiles falling out, which are on the ground. The holes in the pool are sharp and dangerous. In the first bathroom loose cables came out of the wall. Not all the lights went on in the room and there was still nasal spray from the previous tenant. None of the bedroom doors and bathroom doors could be closed, they kept opening. If someone was on the toilet, you could experience it directly. The kitchen was oily and the stove was smeared. We upgraded the free car and ordered one with 6 seats and 2 child seats. The €530 including insurance was exorbitant for the service. The car was scrap. It had over 250,000 kilometers and fell apart. Even though it was an automatic, it hadn't shifted properly. The two child seats could also not be used safely because the holder for them was also missing. The interior light was broken. But this is almost an advantage, because otherwise it would have always been on, the doors no longer closed properly and the seal was broken. On the way back to the airport, we didn't have any more child seats because another car had come. We can not understand the good reviews and ask if they are really real. Not recommended with family. The location isn't great either.

The Birds Villa Apartments was very nice. Except the bed 😅 it made a lot of noise and wasn't very comfortable. But the service was great. If you book with them you also have a free rental car included. A manual one. Amd if you want to upgrade it to an automatic you have to pay extra. Breakfast was delicious. The pool was very nice.