TML Candia Maris

The perfect hotel with the great people and service. I recommend this hotel for everyone, you will enjoy. There are plenty sport activities and food is delicious. Deserts are perfectly balanced and not so much sweet with tons of sugar. The attitude of personal is on another level, it is perfect. Highly recommend!

I will start with the positives the staff are brilliant, room was clean and comfortable, most of the facilities and communal area are very good and clean. Now for the negatives, this is not a 5 star, I have stayed in better 4 star, it’s just missing some TLC. The access to the beach is over a sand and dirt road, not pleasant on your feet it wouldn’t take much to extend the walkway, the soft drinks are awful and spoiled the cocktails, I couldn’t drink them and had to go out to a shop to purchase my own, to take out of an evening with me! The food was repetitive and always like a cattle market, the entertainment was dire but hilarious( had to get some entertainment from it). The hotel cater mainly to the German market who seem to love everything about the hotel, the hotel is nice but not what I was expecting, I don’t think I will go AI in Greece again.

Overall an impressive clean and expansive hotel, staff that are willing to go above and beyond for customer requests. Well equipped restaurants, gym, swimming pools, football and tennis courts. I made use of the gym four times over the week and there was plenty of equipment to choose from. There were enough sun beds next to the three pools . Hotel is directly next to a beach with many sunbeds with cover from the sun as needed. Plenty of bars to get drinks from. Wholly and unreservedly recommended. Rented a taxi for a day to tour the island. Went for a bus ride to see the local archeological sites. Helpful TUI representative and guest services

TUI Magic Life Candia Maris is an adults-only resort near Heraklion, Crete, that offers a convenient all-inclusive beach experience. Its location is a plus—right on the beach and just a short drive from the airport. The setting is generally peaceful, though you can hear some plane noise from time to time. The rooms are clean and comfortable, but some are starting to show signs of age and could use a refresh. Housekeeping is consistent, and the staff overall are friendly and helpful, though service can be a bit slow during peak times. Food is good, with plenty of variety at the buffet, though not everything is equally high quality. The à la carte restaurants are a nice touch, but reservations fill up quickly. Drinks are decent, though cocktails can be hit or miss depending on the bartender. There are lots of activities, especially for those who enjoy fitness and sports, but the entertainment might feel repetitive after a few days. The beach is beautiful, though the sea can be rough with strong waves at times. All in all, Candia Maris is a solid option for a relaxed beach holiday, but it may not fully meet expectations if you’re looking for luxury or quiet seclusion.

A horrible experience Two men, staff working by the pool, ignorant that I was greek myself, made some incredibly disrespectful and inappropriate comments about me as I was walking by them. I let the reception know about it but I believe no action was taken. I felt very unsafe, I can't even imagine what lewd comments they were making about the other women in the resort who did not understand greek and were unaware. It ruined a day which started great since the rest of the staff and the facilities were great. Tui was also involved and still no action was taken other than repeating that they try for the best interest of their customers and "their staff is thoroughly trained to maintain a courteous, safe, and welcoming environment at all times". Well, I don't think so.