Prima Vista Beachfront Boutique Hotel

We had an unforgettable holiday thanks to the stunningly beautiful and crystal-clear sea. Despite a few minor shortcomings, the view and the staff’s attentiveness were quite satisfying. Although the entrance to the sea is rocky, it wasn’t uncomfortable. The staff were extremely friendly and attentive. Service was fast. We stayed on a bed and breakfast basis; the breakfast was quite good. However, the lunch menu was very limited and the prices were high, so we preferred to have dinner outside the hotel. Our room was very nice, but the bathroom ventilation was inadequate. The pool had sand at the bottom and didn’t look particularly clean.

This was our fourth time at this hotel and we have loved it every single time. The first was on my honeymoon and since then we have brought our sister and brother in law, my parents and the last two times our children. The staff is so nice and the facilities are beautiful , we cant wait toncome back!

Just an amazing view?? No! An amazing experience! The greek word isihastirion (safe silent oasis) is what it is, if u like us want to take a break from the reality… Love the people, love the vibe, love the food and the view. A private paradise experience. Thank u prima Vista :)

PART 1 AVOID: The only Five Stars are the ones in the sky If you’re thinking about staying at Primavista in Sivota because it claims to be a five-star hotel, I would do myself a favor and look for something else. We’ve stayed in many five-star hotels and resorts around the world, throughout the years, and this place, did definitely not feel like it. We booked a 6-nights holiday and what we got was an overpriced, underwhelming, health hazard of a vacation. Let’s start from the very beginning. We were genuinely very excited for this vacation and had been looking forward to it for some time. But the moment we arrived, it was clear something was off. Unlike other five-star stays, there were no welcome drinks, no fruit or refreshments in the room, and absolutely no personal touch. It all felt cold and indifferent. As for the “lobby”, if that space was even meant to be one, it felt more like a corner than a proper welcome area. The only place to hang out was the poolside restaurant, which we felt had no atmosphere, no entertainment, just felt soulless. We thought this was far from the beginning of any other five-star experience we’ve had before, but anyways gave it the benefit of the doubt. It was just the beginning. As we had no welcoming snack, fruit, drink or anything of that sort, the first thing we did , after a long day of traveling, was head down to the restaurant to finally eat something. But the menu was the first major red flag. Nearly everything was fried, heavy, or greasy. My mom has stomach issues and couldn’t eat a single thing from it. There were no light, healthy, or dietary-friendly options, nothing suitable for someone with food sensitivities. To make matters worse, the 1 or 2 restaurants in the nearby area around the hotel had the same copy-paste menus. So our only option would be to drive out to other villages like Perdika, Sivota, or Parga (30 minutes away) just to find something a bit more decent to eat. But this was still just our first glance. Now let me walk you through the increasing nightmare, day by day. On DAY 1, the toilet in my parents’ room was broken and wouldn’t flush. They immediately informed the staff, and someone eventually came to take a look, only to offer a quick “five-minute fix” that, unsurprisingly, didn’t work. For the rest of the night, my parents had to walk up two terraces to come to our room to use our bathroom. The hotel did not offer to change their room, provide a proper repair, or even acknowledge that this was a serious inconvenience, which, in a so-called five-star hotel, is completely unacceptable. On DAY 2, things escalated. My parents entire bathroom completely flooded, and I mean, the toilet, the floor, the entire bathroom had 2-3 cm of water in the entire space. At that point the hotel finally seemed to realise their simple fix weren’t going to cut it, so they began digging up sewage pipes right outside their balcony. The stench and unpleasant smell that followed, and I am telling you, was absolutely unbearable, and so strong that it reached all the way to our balcony, two terraces above, and lingered until the very last day. It got worse at night, and honestly, it was disgusting. I can’t even begin to imagine how it smelled right next to my parents’ room. Unfortunately, we had to keep our balcony door open at night for some airflow because the A/C in our room was placed to blow directly onto our bed, making it impossible to use without getting sick. Genius setup, but at this point, we weren’t surprised anymore. DAY 3, my husband got sick, with nausea, fever, and couldn’t leave the bed for 24 hours. I wouldn’t be surprised at this point if it was by the terrible food, the sickening sewage work outside or a virus infection clearly circulating in the hotel (we heard that more people in the hotel were sick). *CONTINUING PART 2 ABOVE*

PART 3 AVOID: The only five stars are the ones in the sky. The gym was a joke. Small, outdated, smelled awful, and the best part, when we went airconditioning wasn’t even running. Yes, a gym in summer, in Greece, with no AC on. Not sure if they meant sauna and gym to be merged together? The spa? Smelled like a public restroom, and we didn’t see any other guest go in or out of it, not once. Then the beach: although the sea and location are nice, it is unfortunately ruined by the hotel not having the beach area exclusive to hotel guests. Others can come in and use the same area, taking up sunbeds. They often put “reserved” signs, mainly on first-row sunbeds, but nobody seems to show up. Looks like a way to hold spots for outside visitors, while actual hotel guests walked around with nowhere to sit. At this point, what about this hotel doesn’t feel shady or misleading? And they come up with this excuse “other hotels do it too”, but they forget that a five-star is about making the difference, it’s not about “being like other hotels”. And just on the last day, DAY 6, when we thought it couldn’t get any worse or more questionable than this, then BOOM, the checkout surprise. My father was charged €180 for “room extras.” He was very surprised, because we hadn’t ordered much in the rooms, almost everything was paid directly, apart from a few snacks and drinks. They didn’t provide a detailed bill at checkout. He paid anyways, assuming maybe we had ordered something another day. But when he told us later, we realized that none of us had actually taken anything else on room charge. No drinks, no food, no minibar. We were too sick to even eat! So was this yet another random charge hoping no one would question it? And in our exhausted state, unfortunately we didn’t catch it in time. Long story short, this is NOT a five-star experience. If you’re looking for one, I’d run. The only five stars of this hotel are in the night sky. We wouldn’t ever go back again. This was the most unacceptable, disappointing experience we’ve had.