Egnatia Palace Thessaloniki

Breakfast was a delight. But the rooms are far too warm with no good way to cool them off. There is a thermostat on the wall. But the system does no practical good to cool off the room. We’ve stayed in two different rooms on two different occasions. If you like your room cooler than 80, then I recommend looking elsewhere. We visited in early June.

Nice hotel, well located, friendly staff. Breakfast doesn't have many variety, however, it is a good selection. Rooms looked a bit smaller than on the photos on booking.com. Good cleaning. Walk distance to many tourist spots.

Rooms are small, but typical for European hotels. Breakfast was very good. I have stayed in this hotel twice in the past week—2 different rooms. If you’re American, and used to ac, this may be a difficult place for you. The first night, the room never really got cool even though the thermostat was set to much cooler. It was difficult to sleep. Others in our group complained their room was hot also. Yesterday, we stayed in another city in Greece, and the hotel was great. Temperature in the rooms was very comfortable for us and we rested well. Today, we returned to the Egnatia Palace after having been sightseeing all day in 91° heat. Our ac unit has been running now for nearly 3 hours and it is still 82° in here. Some in our group even went back outside because it felt cooler outside than in their rooms. So it has been very difficult to find rest here.

Room facing the Via Egnatia can be very noisy - Sunday night - traffic all night but after that it was quiet. Staff are unfailingly polite and helpful. They arranged for laundry for us. The bar and lounge on ground floor - great place to hang out. Loved the breakfast spread. Very central and easy to walk everywhere

Sadly we couldn’t make the stay after booking the room. The hotel said it ‘regretted’ that it couldn’t refund the money, offering false sincerity over something that was within its powers to do.